Transportation Assistance

Getting to appointments, errands and social plans, with a helping arm from door to door.

A younger woman walking arm in arm with an older woman on a city street
Who it helps
Older adults who no longer drive but want to keep appointments and a social life.
Type of care
Non-medical, in your home, by the hour, overnight or live-in
Often combined with
Companion Care, Home Care Assistance, Post-Surgery Assistance

What transportation assistance includes

Every caregiver sets out exactly which tasks they offer on their profile. These are the most common ones; agree on the details in your care request.

  • Door-to-door escort

    From the front door to the appointment and back.

  • Medical appointments

    Taking notes for the family if your loved one agrees.

  • Shopping

    Groceries, pharmacy and the post office.

  • Social outings

    Church, a senior center, friends, the hairdresser.

  • Transit help

    Using paratransit, buses or ride services together.

  • Mobility aids

    Help with walkers, wheelchairs and transfers.

  • Waiting together

    Company in the waiting room.

  • A friendly ride

    Conversation along the way.

Is transportation assistance right for your family?

Non-medical help covers daily life at home. Some needs call for a licensed professional instead, and many families use both.

A good fit when

  • Your loved one has stopped driving
  • Appointments are being missed
  • They feel cut off from friends and activities
  • You live too far away to drive them yourself

Ask a licensed professional for

  • Emergency or ambulance transport
  • Transport needing medical monitoring
  • Arrangements without confirmed license and insurance

Your loved one's doctor can refer you to a licensed home health agency. Many families combine both kinds of help.

Example schedules

Most families start with a few hours and adjust. Enter an hourly rate to estimate a monthly budget; real rates are set by each caregiver on their profile.

Example rate. Change it to see your estimate.

Monthly appointments

2 hours / week

A few hours a month for regular check-ups.

About $260 per month

Weekly errands

4 hours / week

One outing a week for shopping and errands.

About $520 per month

Active week

8 hours / week

Two outings a week, including a social activity.

About $1,039 per month

Estimate = hourly rate × hours per week × 4.33 weeks. It excludes any payment processing fee, mileage or overtime. See our guide to care costs.

A closer look at transportation assistance

Staying connected to the world outside

When driving stops, life can shrink quickly. Transportation assistance helps your loved one keep doctor's appointments, shop for themselves, attend services and see friends, with a caregiver at their side.

Ways caregivers help

  • Door-to-door escort to medical and dental appointments
  • Taking notes during appointments for the family, if your loved one agrees
  • Grocery shopping, pharmacy pickups and the post office
  • Outings to the hairdresser, a senior center, church or a park
  • Help using public transit, paratransit or ride services

If the caregiver drives

Some caregivers drive their own car, others drive your loved one's car, and some accompany your loved one on public or paratransit services. Before agreeing, ask to see a valid driver's license and confirm that insurance covers the arrangement. Agree in advance how mileage and parking will be paid. Caregivers can show "Has a car for errands" in their preferences.

Plan for mobility needs

If your loved one uses a wheelchair or walker, make sure the vehicle and the destination are accessible and that the caregiver is comfortable helping with transfers.

Questions about transportation assistance

Short answers to what families ask most. More in our FAQ.

Do caregivers use their own car?

Some do, some drive your loved one's car, and some accompany them on transit. Confirm a valid driver's license and insurance before agreeing.

How are mileage and parking paid?

Agree in advance: a mileage rate, actual costs with receipts, or included in the hourly rate.

Can the caregiver come into the appointment?

If your loved one agrees. Many families find notes from the appointment very helpful.

Find transportation assistance near you

Compare reviewed caregivers, see their rates and availability, and send a free care request. No obligation.

Caregivers on CaregiverCrew provide non-medical support only. They do not diagnose, treat, administer injections or perform skilled nursing tasks. Rules about what non-licensed caregivers may do differ by state; when in doubt, ask your loved one's doctor.